CUSTOMER SERVICES

CBC Consulting

The Sales Team at CBC Computer Systems will help you choose the optimum configuration of Decor EXPRESS™ to meet your retail management needs. CBC is partnered with hardware suppliers with hardware and options that are selected to fit your individual needs. And, we have a dedicated Implementation Team, to ensure a smooth and timely transition to the easy life with Decor EXPRESS™. CBC professional staff will help you manage and coordinate every phase, from the installation schedule and data conversion of existing customers, sales, inventory and pricing, to training and pre-live testing in order to bring you live operation of the Decor EXPRESS™ Retail Management System.

And that's where our services start! Our staff have years of detailed knowledge and experience assisting the front lines of the paint and decorating industry. Our “Just Ask Us” policy means that CBC is there to help with your strategic management and improve performance through analysis of business practices, providing immediate and long term solutions. We can evaluate what is working and what needs help, and then suggest more effective and efficient ways of operating.

So if inventory is a problem area, we can help you identify items that make money, find slow moving stock, advise you how to optimize purchasing, even assist you to develop pricing strategies and inventory controls. But if daily operations are at issue, we can help you develop proper business operating policies and procedures, all the while ensuring that your customers have a pleasant shopping experience.

Our staff expertise and our partnerships can provide a full range of professional services and programs including:

  • Ongoing Support through our Software Assurance Program
  • Data Conversion & Manipulation
  • Custom Reporting
  • Special Promotional Documents / Mailing Labels
  • Customization of Invoices, Packing Slips & Customer Statements
  • General Business Consultation
  • Inventory Stocking & Reordering Review Engagement

CBC Computer Systems is here to help you!
“Just Ask Us”!